Legal

Privacy Policy

1. Who We Are

VAELLON GROUP ("we", "us", "our") is a company registered in England & Wales (Company No. 15374821), with a registered office at 10 Great Portland Street, London, W1W 8PB. We operate the website www.vaellon.com and provide property verification and transaction protection services for Nigerian diaspora buyers.

We are the data controller responsible for your personal data when you use our website or services.

2. What Data We Collect

We may collect and process the following categories of personal data:

Identity Data: first name, last name, date of birth, nationality
Contact Data: email address, phone number, postal address
Financial Data: transaction details, payment information (processed via secure third-party payment providers)
Technical Data: IP address, browser type, device information, cookies, and usage data
Property Interest Data: property preferences, location interests, budget range

3. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our verification and transaction services
To communicate with you about enquiries, transactions, and account matters
To verify your identity as required by anti-money laundering regulations
To send marketing communications (only with your consent)
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

Contract: processing is necessary for the performance of a contract with you
Legal obligation: processing is required to comply with UK law (e.g., anti-money laundering)
Legitimate interest: processing is necessary for our legitimate business interests
Consent: where you have given explicit consent (e.g., marketing emails)

5. Data Sharing

We may share your data with:

ESVARBON and NIESV for agent credential verification
Regulated escrow and financial institutions for payment processing
Nigerian land registries for title verification
Our legal, accounting, and compliance advisors
Technology providers who host our website and manage communications

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and for a minimum of 6 years after the completion of any transaction to comply with legal and regulatory requirements.

7. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights:

Right of access: request a copy of the personal data we hold about you
Right to rectification: request correction of inaccurate data
Right to erasure: request deletion of your data (subject to legal obligations)
Right to restrict processing: request limitation of how we use your data
Right to data portability: request transfer of your data in a structured format
Right to object: object to processing based on legitimate interests
Right to withdraw consent: withdraw consent at any time for marketing

To exercise any of these rights, contact us at privacy@vaellon.com.

8. Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

9. International Transfers

As a platform connecting UK-based buyers with Nigerian property, your data may be transferred to and processed in Nigeria. We ensure appropriate safeguards are in place, including standard contractual clauses where required.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include encryption, access controls, and regular security assessments.

11. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk.

12. Contact Us

For any privacy-related enquiries, contact us at:

Email: privacy@vaellon.com
Post: VAELLON GROUP, 10 Great Portland Street, London, W1W 8PB.

Last updated: 24 July 2026